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Experience This!

Sep 24, 2019

Learn about one of the biggest annoyances in air travel, treating your most loyal customers poorly, and the importance of learning all you can about your customers.

Bite-Sized Delight From the Episode:
• Consider How You’re Treating Your “Middle Seat” - on airlines, the middle seat is the worst customer...


Sep 17, 2019

Learn about an entertainment spectacle with some baseball in the middle, building a culture of experience, and how to be successful by standing out.

Bite-Sized Delight From the Episode:
• Find Ways to Make the Required Elements of Your Business Remarkable - at every turn, look for ways to inject excitement into the...