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Experience This!

Mar 30, 2021

Learn about the importance of being relevant to your customers, how augmented reality is helping to ease purchase decisions, and how to use data to drive predictive CX.

Bite-Sized Delight From the Episode:
Focus on Relevance - New research from Coveo shows the relevance is a key element of the customer...

Mar 23, 2021

Learn about getting people to come to court, when the custom clothing experience just doesn't measure up, and a remarkable birthday celebration at a car dealership.

Bite-Sized Delight From the Episode:
Design to Experience Compliance - Redesigning a court summons for a better, clearer user experience allowed...

Mar 16, 2021

Learn about a new way to take your vitamins, how government regulations affect businesses, and creating intentional friction in e-commerce.

Bite-Sized Delight From the Episode:
A Daily Dose of Experience - Custom vitamins with personalized messaging from Care/of creates customer connection and builds long-term...

Mar 9, 2021

Learn about an advertisement with extra special details, cutting edge research on the power of online reviews, and a creative way to get customers to follow your directions.

Bite-Sized Delight From the Episode:
Provide the Name, Height, and Weight - Stellar Equipment’s new product release included the name of the...

Mar 2, 2021

Learn about using video to help explain things to your customers, avoiding irrelevance through digital innovation, and a maid service that is doing far more than just sweeping and dusting.

Bite-Sized Delight From the Episode:
Show Customers What You Did - Fields BMW shared a video check-up of Dan’s car - leading...