Jan 2, 2018
Why you shouldn't be afraid to publicly admit your mistakes, how
Netflix brought fun to its required communications, and how you can
harness the power of positive feedback.
Bite-Sized Delight From the Episode:
customer service starts with leadership.
- Having fun with required communications can buy
you a lot of good will.
- Experiential marketing helps customers
understand your value by trying it for themselves.
Are You Looking for Things We Referenced?
Get more resources and the full show notes at http://ExperienceThisShow.com.
See you next week!