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Experience This!

Jan 2, 2018

Why you shouldn't be afraid to publicly admit your mistakes, how Netflix brought fun to its required communications, and how you can harness the power of positive feedback.

Bite-Sized Delight From the Episode:

  • Great customer service starts with leadership.
  • Having fun with required communications can buy you a lot of good will.
  • Experiential marketing helps customers understand your value by trying it for themselves.

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Get more resources and the full show notes at See you next week!