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Experience This!

Mar 13, 2018

Why technology is never as easy as it should be, how a commuter train line uses a simple piece of paper to change your workday, and one man’s journey across all 50 states.

Bite-Sized Delights From the Episode:

  • What you can learn from one commuter train line about anticipating your customer’s needs.
  • Why listening to customers is more vital than ever as technology gets more and more complicated.
  • Chris Strub’s journey volunteering in 50 states over 100 days.
  • What you can learn about customer experience from Star Wars.

Are You Looking for Things We Referenced?

Get more resources and the full show notes at See you next week!