Sep 25, 2018
Learn how Hollywood has improved the act of waiting, how the Magic Kingdom continuously commits to customer experience, and how talking in the restroom can create a remarkable experience.
Bite-Sized Delight From the Episode:
• How Universal Studios cracked the code on waiting.
• Three principles Disney committed to in order to enhance the customer experience
• The Remarkable experience of Moaning Myrtle in the Universal Studios restroom
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!