Apr 2, 2019
Learn about new tactics to enhance your customer service in
social media, how one school district deals with frustrated parents
on snow days, and the airline that saved a wedding.
Bite-Sized Delight From the Episode:
• How to better serve your customers across all social media
platforms.
• How to explain and empathize when communicating about
unfortunate situations that will impact your customers.
• How to go the extra mile for a customer - and provide the
opportunity for others to watch the process.
Are You Looking for Things We Referenced?
• How
to Improve Your Social Customer Service in Three Easy Steps
• Four
Ways to Speak to Your Customers Effectively on Social Media
• How
to Take Your Customer Care on Social Media to the Next
Level
• EmpowerCX - April 9-10, 2019 - Ft. Lauderdale,
Florida
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!