Nov 12, 2019
Learn about our listeners' remarkable customer experiences, explore the advantages and disadvantages of subscription services, and get creative to provide a remarkable and memorable experience!
Bite-Sized Delight From the Episode:
• Positive Experiences Get Shared Even More - Customers are actually more willing to share a positive experience than a negative one.
• The Subscription Experience - Save money, enjoy convenience, and get access to new products before other customers.
• Improvised Interactions - Create memorable experiences with hyper-personalization.
Start the Conversation:
Do our current technology platforms adequately support our CX strategy?
Are You Looking for Things We Referenced?
The Experience This! Show Improvised song by Harold Payne