May 5, 2020
Join us as we look back on some of our favorite customer experience stories and celebrate our 100th episode with our “Best of the Best” show.
Bite-Sized Delight From the Episode:
• Unique Customer Experiences Get Talked About - The
common thread in our top 5 “This Just Happened” segments? Create an
experience that your customers want to tell everyone about… and
they will do just that.
• Every Single Element of the Experience Deserves Your
Attention - When every touchpoint is part of one cohesive
experience, the impact is noticeable, significant, and
long-lasting.
• Just Because Something is Required, Doesn’t Mean it
Needs to Be Boring - Evaluate every customer touchpoint that
you’re required to have in your business and look for ways to make
it remarkable!
Are You Looking for Things We Referenced?
EmpowerCX Now - podcast hosted
by Joey Coleman and Dan Gingiss featuring our friends at Sitel
Group
Thanks for listening to our first 100 episodes and here’s to 100 more!
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!