May 5, 2020
Join us as we look back on some of our favorite customer experience stories and celebrate our 100th episode with our “Best of the Best” show.
Bite-Sized Delight From the Episode:
• Unique Customer Experiences Get Talked About - The common thread in our top 5 “This Just Happened” segments? Create an experience that your customers want to tell everyone about… and they will do just that.
• Every Single Element of the Experience Deserves Your Attention - When every touchpoint is part of one cohesive experience, the impact is noticeable, significant, and long-lasting.
• Just Because Something is Required, Doesn’t Mean it Needs to Be Boring - Evaluate every customer touchpoint that you’re required to have in your business and look for ways to make it remarkable!
Are You Looking for Things We Referenced?
EmpowerCX Now - podcast hosted by Joey Coleman and Dan Gingiss featuring our friends at Sitel Group
Thanks for listening to our first 100 episodes and here’s to 100 more!
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!