Nov 5, 2019
Learn how artificial intelligence can enhance customer support, how entrepreneurs can find inspiration in self reliance, and how one customer's behavior can impact another customer's experience.
Bite-Sized Delight From the Episode:
• Artificial Intelligence Helps Connect - Using artificial intelligence to shape language and guide customer service representatives as they speak with clients.
• Historical Inspiration for Modern Marketers - Daily meditations and musings offer motivation and reflection for self reliant entrepreneurs.
• One Customer's Behavior Can Impact Everyone - Overall customer experience can be tainted by the irresponsible actions of a single customer.
Start the Conversation:
What customer data are we tracking, and we effectively using it to drive better experiences?
Are You Looking for Things We Referenced?
This AI Software Is 'Coaching' Customer Service Workers. Soon It Could Be Bossing You Around, Too - by Alejandro De La Garza
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!