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Experience This!

Apr 30, 2019

Learn about embracing conspiracies to liven up your experience, making everything you touch part of the experience, and paying attention to your customers' celebrations so you can join them in the festivities.

Bite-Sized Delight From the Episode:
• How conspiracy theories about your brand can enhance...

Apr 23, 2019

Learn about the best parts of an international customer experience conference, the most remarkable experiences of the last year as shared by the listeners in our LIVE audience, and the true state of customer experience in 2019!

Bite-Sized Delight From the Episode:
• The most memorable moments from EmpowerCX...

Apr 16, 2019

Learn about a coffee shop without any people in it, a bank advertisement without understandable words in it, and what we love and can't stand about that one device with so many cool things in it!

Bite-Sized Delight From the Episode:
• How to stand out from the competition with robotic and technological...

Apr 9, 2019

Learn about using experience to attract new audiences, building natural tourist attractions, and an Italian meal to remember - in Australia?!

Bite-Sized Delight From the Episode:
• How to engage your audience early on to build long-term fans.
• How to design every aspect of your engagement to serve the product and...

Apr 2, 2019

Learn about new tactics to enhance your customer service in social media, how one school district deals with frustrated parents on snow days, and the airline that saved a wedding.

Bite-Sized Delight From the Episode:
• How to better serve your customers across all social media platforms.
• How to explain and...