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Experience This!

Apr 28, 2020

Learn about a memorable employee onboarding experience, insurance for your pizza, and the cost of poor customer experience.

Bite-Sized Delight From the Episode:
 Investing in Employee Experience with Continuing Education - By investing heavily to create an immersive employee onboarding program at Deloitte University,...

Apr 21, 2020

Learn about mobile phone cases you can bury in your garden, special privileges for those that make green choices, and the shifting expectations of thirsty customers!

Bite-Sized Delight From the Episode:
• Trendy and Environmentally Conscious Go Together - Pela Case offers a stylish mobile phone case that is...

Apr 14, 2020

Learn about Amazon’s approach to customer service, a nefarious attempt to silence customers, and the unique challenges of replacing a mattress you don’t want.

Bite-Sized Delight From the Episode:
• Customer Service Tenets for Everyone - Amazon’s Six Tenets of Customer Service offer a roadmap for creating...

Apr 7, 2020

Learn about the connected community of the future, the response to the robot invasion, and paying for anything with one hand behind your back.

Bite-Sized Delight From the Episode:
• Connect it All Together - Toyota’s new Woven City promises to combine environmentally friendly buildings, modern technology, and...