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Experience This!

Feb 13, 2018

How one hotel group won more Michelin stars than any other, why thinking ahead is the best way to surprise your customers, and why the people with your customer are just as important as your customer.

Bite-Sized Delight From the Episode:

  • How a surprise made Joey’s stay at a hotel remarkable.
  • What Mandarin Oriental did to win more Michelin stars than any other hotel group in the world.
  • Businesses that win big by taking care of the “bystanders” who come along with their customers.

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Get more resources and the full show notes at See you next week!