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Experience This!

Nov 20, 2018

Bite-Sized Delight From the Episode:
• What happens when the “experience” becomes the “product” we are selling to customers and the “product” is the “experience” they are buying.
• How brands that focus on creating a remarkable employee experience, end up getting a remarkable customer experience in the process.
• How to maximize analog experiences in a digital world.

Are You Looking for Things We Referenced?
• “Banksy's shredded Sotheby's art was a rebuke of empty consumerism from a master” – by Aja Romano, Vox

• It's All About CEX: the Essential Guide to Customer and Employee Experience - by Jason Bradshaw

Get more resources and the full show notes at See you next week!