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Experience This!

May 12, 2020

Learn about what the past decade can teach us about the next decade, how a bespoke publisher creates raving fans, and how the future of personal information is going to get even more messy.

Bite-Sized Delight From the Episode:
• Pay Attention to Customer Trends - By considering global expectation shifts like the ones presented in Rohit Bhargava’s fantastic book Non Obvious Megatrends, the business of today is ready for the customer of tomorrow.
• Making Things Beautiful Rockets Your Business Forward - Incorporating aesthetic, design, and hyper-personalization allows you to stand out in the crowd and build a legion of raving fans like Juniper Books.
Allow for Convenience, But Protect Privacy - Walking the fine line of making it easier to do business with you, while protecting your customers’ personal data, is a tightrope that every business needs to walk in 2020 and beyond.

Are You Looking for Things We Referenced?
Non Obvious Megatrends - by Rohit Bhargava
Juniper Books
For the Love of Books - Thatcher Wine
The Convenience Revolution – by Shep Hyken

Get more resources and the full show notes at See you next week!