Sep 21, 2021
Learn about how to get your customers to “come back” again and again, how D.A.D. can help you stand out in a crowd, and how to grow your business by growing your clients’ business!
Bite-Sized Delight From the Episode:
• Avoid the “Terminator” Customer - Shep Hyken’s newest
book ”I’ll Be Back” explains why customers leave and how to design
your business to keep them coming back.
• Different Experiences Can’t Be Ignored - Mike
Michalowicz offers a three set process for differentiating,
attracting, and directing prospects to become customers in his
entertaining and actionable new book “Get Different.”
• People Want to be Members Instead of Customers - By
focusing on making people feel like a member, author John Jantsch
shows how you can create “The Ultimate Marketing Engine.”
Are You Looking for Things We Referenced?
• I'll
Be Back: How to Get Customers to Come Back Again & Again - by
Shep Hyken
• Get
Different: Marketing That Can't Be Ignored! - by Mike
Michalowicz
• The
Experience Maker: How to Create Remarkable Experiences That Your
Customers Can’t Wait to Share - by Dan Gingiss
• The
Ultimate Marketing Engine: 5 Steps to Ridiculously Consistent
Growth - by John Jantsch
Learn more about the Experience This Show and the hosts: