Feb 25, 2020
Learn about ten ways to put customer experience to work in your business, using video to explain yourself, and creative ways to take online communications into the real world.
Bite-Sized Delight From the Episode:
• Win Tomorrow's Customers Today - Blake Morgan
shares ten things that will define the future customer in her new
book "The Customer of the Future: 10 Guiding Principles For Winning
Tomorrow's Business."
• Show Me What You're Saying - Tony Jones (Innovation
Director at Signal TV) shares creative ways to use video to explain
yourself to customers.
• Take the Online into The Real World - A thoughtful
response to a sick birthday girl makes for an unexpected offline
experience that creates a lifelong customer.
Are You Looking for Things We Referenced?
The Customer of the Future: 10 Guiding Principles For Winning Tomorrow's Business
Signal TV
Zogics
Puffs Tissues
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!