Feb 20, 2018
Why customer service and marketing must collaborate, the dos
(and don’ts) of conferences, and why a phone call is more important
than you think.
Bite-Sized Delights From the Episode:
REI’s customer service and marketing collaborate to provide a
coordinated customer experience.
keys to throwing a great conference, and what you need to look out
typos and dated paperwork made a bad experience even
most customers still prefer to reach you by phone.
Are You Looking for Things We Referenced?
Get more resources and the full
show notes at http://ExperienceThisShow.com.
See you next week!