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Experience This!

May 21, 2019

Learn how to identify customer sentiment using more than just words, why asking for feedback shouldn’t annoy customers, and how a new store operates without cashiers.

Bite-Sized Delight From the Episode:
• How to analyze emojis to determine customer sentiment.
• What types of questions you DON’T want to ask your customers.
• How Amazon’s Go Store in changing the convenience store experience.

Are You Looking for Things We Referenced?
• Amazon Go Store

Get more resources and the full show notes at See you next week!