Dec 17, 2019
Learn about a new hot spot in Las Vegas serving an unusual target market, creative ways to build a relationship with your desired audience, and the impact of sending thoughtless messages to long term customers.
Bite-Sized Delight From the Episode:
• A Wellness Resort in Sin City - Discover a new resort targeting a growing customer base of travels to Las Vegas.
• Smart Partnerships Build Loyalty - Explore how aligning with a company serving your target market helps build your brand reputation.
• Know What the Other Side is Doing - Learn how a large bank, operating in silos, creates a negative customer experience month after month.
Start the Conversation:
Do we offer customers the tools and access they need to confidently resolve issues?
Are You Looking for Things We Referenced?
Forget Blackjack by Rachel Cormack in Robb Report magazine