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Experience This!

May 18, 2021

Learn about creating a workplace that employees and customers love, making your big ideas irresistible, and the power of a protagonist playlist.

Bite-Sized Delight From the Episode:
Gauge Employee Experience by How Often They Say “I Love it Here!” - Learn how to go undercover in your business to accurately gauge employee experience, and then enhance it, with Clint Pulver’s new book (I Love It Here) as your guide
Connect Your Ideas with a Common Throughline - Tamsen Webster’s book, Find Your Red Thread offers a blueprint for using story to make your big ideas irresistible.
Forget Their Shoes - Step Into Your Customers’ Headphones - A protagonist playlist like the one created by author Olivia Abtahi for her book Perfectly Parvin offers inspiration for creating a playlist to accompany your customers’ journeys.

Are You Looking for Things We Referenced?
I Love It Here: How Great Leaders Create Organizations Their People Never Want to Leave - by Clint Pulver
Find Your Red Thread: How to Make Your Big Ideas Irresistible - by Tamsen Webster
Solvvy - The Next-Gen Chatbot
Perfectly Parvin - by Olivia Abtahi
Perfectly Parvin Protagonist Playlist

Find a full transcript of the show at: See you next week!