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Experience This!

Oct 3, 2017

Mandatory presentations are infamously dull. But in the right hands, it can be a customer experience opportunity. If you can make the required become remarkable, you will be positively seared in their memory forever!

Join us as we discuss:

  • Have fun with the legalese and become remarkable.
  • Say my name! (And I'll remember you forever)
  • Emojis and subject lines... match made in heaven? (Sometimes!)

Bite-Sized Delight from the Episode:

  • When you make the required become remarkable, you actually achieve what it was that you were trying to do in the first place while being more memorable.
  • To make the biggest impact on customer experience, start with the small stuff. And don't forget their name!
  • Cutting through spam can be as easy as a well-placed emoji.

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Get more resources and the full show notes at See you next week!