May 7, 2019
Learn about how humor can play a role in the customer experience, an unlikely alliance of fierce competitors, and a marketplace that helps bars set prices based on supply and demand.
Bite-Sized Delight From the Episode:
• How humor can connect a brand to an audience and in the process, build loyalty.
• How rival companies can work together for a greater good.
• How product pricing can create a dynamic, entertaining customer experience.
Are You Looking for Things We Referenced?
• The Obedient Agency
• More Choices. Smaller Portions. Less Sugar. (soft drink industry alliance video)
• The Drink Exchange
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!