May 19, 2020
Learn about infusing remarkable into your common interactions, switching the default mode to something legendary, and gaining attention with an international perspective..
Bite-Sized Delight From the Episode:
• The Experience Before the Experience Matters Too -
By starting the experience before a guest is even checked in, the
Montage Los Cabos creates raving fans and repeat customers.
• Your Voice Matters More Than Ever - Playfully
incorporating voice technologies into your customer interactions
will allow you to stand out from the crowd and be ahead of the
noise.
• Think.Do.Say. - Ron Tite’s actionable and entertaining
book Think.Do.Say. offers a playbook for creatively capturing the
attention of increasingly distracted consumers.
Are You Looking for Things We Referenced?
Montage Los Cabos
You Can Now Have John Legend as Your
Google Assistant Voice - by Jordi Lippe-Mcgraw in Architectural
Digest
Think. Do. Say. – by Ron Tite
Get more resources and the full show notes at http://ExperienceThisShow.com. Thanks for joining us for Season 5 and we’ll see you soon for Season 6!