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Experience This!

Nov 14, 2017

Make sure your remarkable customer experience is memorable for the right reasons, whether you're running a diner or an insurance company.

Bite-Sized Delight From the Episode:

  • Customer demand for personalized products and experiences is increasing, and customer experience designers must be ready.
  • Make sure your customer experience is remarkable for the right reasons—not, for instance, because orders get fumbled.
  • Heavily siloed departments make for poor, inconsistent customer interactions.

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Get more resources and the full show notes at See you next week!